Travel Representative Hotels & Hospitality - Auburn, CA at Geebo

Travel Representative

Auburn, CA Auburn, CA Full-time Full-time $24.
00 - $24.
01 an hour $24.
00 - $24.
01 an hour 18 hours ago 18 hours ago 18 hours ago Travel Representative Be Part of Us! United Auburn Indian Community (UAIC) has an opening for a Travel Representative.
We are afederally recognized Native American tribe, dedicated to improving the welfare of our Tribal Members, our employees, and the surrounding communities.
UAIC allows employees to be innovative and forward-thinking while working in an environment that respects tradition.
We provide 100% employer paid Medical, Dental, & Vision benefits for you and eligible family.
We contribute to your retirement account starting at 4%, whether or not you contribute yourself.
Work/life balance is valued by UAIC -- We provide sixteen (16) paid holidays and four (4) weeks accrued PTO in your first year.
Complimentary, on-site lunch provided.
The starting pay for the position $24.
00/hour.
This is a hybrid position that allows 2 remote workdays per week after 6-month introductory period.
Please visit https:
//www.
auburnrancheria.
com/careers/ to apply Position Summary The Travel Representative must perform a variety of complex logistical, secretarial, administrative, and clerical duties to support the Travel department and the travel needs of UAIC Tribal members and UAIC government employees.
This includes making domestic and international travel arrangements from start to finish while providing superior service and a high level of support with their travel needs.
The Travel Representative must routinely use tact and good judgment while communicating with internal and external contacts, offices, and organizations.
The Travel Representative is required to exercise independent judgment and initiative in resolving issues to ensure compliance with the Travel, and the organizations policies & procedures.
Job Functions Answers all incoming travel-related phone calls, including but not limited to:
Independently assists callers quickly and efficiently by communicating general information about the travel department services and helping them with their travel needs and arrangements.
Refers callers with questions to the appropriate staff member.
Handles complaints.
Schedules appointments, meetings, and conferences as needed.
Assists in the travel coordination process from start to finish, including, but not limited to:
Communicates with travel agencies, hotels, ground transportation companies, box offices, etc.
; Trip research, including price and destination verification.
Communicates with individual travelers.
Purchases travel, making specific travel arrangements, and informing travelers of their final trip details as needed.
Functions as an information source for employees, Tribal members, and business contacts regarding the UAIC travel program and UAIC business travel policies and procedures, utilizing independent judgment, knowledge, and interpretation capabilities.
Processes Tribal member and staff travel request forms.
Researches and compiles weekly data for monthly credit card reconciliation, prepares weekly administrative reports upon request, reconciles Tribal member trip accounts, and ensures that all expenses are within UAIC policy guidelines.
Composes emails, letters, and memos, involving complex requests regarding travel information, itineraries, reports, and other materials, including information of a confidential nature.
Compiles a variety of statistical data for budget requests and support for travel account balances.
Organizes and routes incoming travel mail, checks, and documents to the appropriate departments, individuals and business contacts as needed on a daily basis.
Sets up, maintains, and files confidential travel documents and records; reviews these and other data for accuracy, completeness and conformity with established organizational standards.
Occasional nights and weekends to address any emergencies regarding tribal members' travel plans using a company provided phone.
Obtains photos from travelers for UAIC business and member trips.
Non-essential Functions Assists with call blasts and mass-mailers by working with the Travel/ Operations staff to design and edit flyers and letters to be published in the Tribal Times newsletter and/or mailed to a variety of individuals.
Purchases and distributes tickets and passes to UAIC Committee Members, Staff, and other Business Representatives for Operations/Committee trips/events.
Assists with a wide range of administrative, operational, and clerical duties.
Provides back-up for the front desk.
Performs other duties as assigned.
Qualifications Minimum requirements High school diploma or equivalent Three (3) years of administrative experience in a fast-paced environment, with booking and travel experience preferred.
Excellent computer literacy, specifically experience with Microsoft Office, including Word, Excel, Outlook, and Publisher Preferred
Qualifications:
Associates or Bachelor's degree in tourism, hospitality or related field Please visit https:
//www.
auburnrancheria.
com/careers/ to apply Job Type:
Full-time Pay:
$24.
00 - $24.
01 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Work Location:
Hybrid remote in Auburn, CA 95603.
Estimated Salary: $20 to $28 per hour based on qualifications.

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