Information Systems Technician
Job DescriptionChapa-De invites you to consider a career as an Information Systems Technician.
This is your opportunity to join a passionate culture of people focused on providing high quality care to American Indians and low-income members of our communities.
Our clinics offer a fantastic work-life balance and phenomenal benefits.
Our Information System Technicians bring enthusiasm and an elevated work ethic as they're the GO-TO resource for employees regarding troubleshooting technical support requests.
Information System Technician Activities Include:
Main point of contact for the Help Desk 9000 line.
Creates and assigns work tickets via electronic ticketing system during service hours.
Utilizes technical expertise when troubleshooting, isolating, diagnosing and resolving common network problems within Local Area Network (LAN).
Analyzes and resolves technical problems for end users.
Create and administer Active Directory accounts and agency email (create/delete accounts, troubleshoot and train).
Administers VoIP phone system (password resets, voicemail boxes, phone builds).
Orders new phone lines and repairs to existing lines as needed.
Prepares, presents and/or coordinates computer, network and applications training for staff and also for new hires in small group sessions.
Conduct Information Security Awareness Training with the Chapa-De workforce, and also for new hires small group sessions.
Experience and Skills
Qualifications:
oAA degree or 2 years of experience, preferably in healthcareoKnowledge of Windows Server, Windows 7 & 10, Microsoft Office Solutions, Active Directory, Apple iOS, VM Ware and HyperVoExperience with SolarWinds / NCentral toolsoKnowledge of computer maintenance, software support, network design, cabling, database management, technical writing documentation, HIPAAJob BenefitsBenefit Highlights:
oEmployer-paid Health Insurance (medical, dental and vision):
100% for employee and 80% for dependents.
o17 days PTO per yearo10 Paid HolidaysoRetirement PlanAbout Us:
Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals by providing convenient access to high quality, compassionate care.
We have multidisciplinary health care teams that provide a broad spectrum of services including adult and pediatric primary care, nutrition and health education, women's health services, dental care, orthodontia, mental health and substance abuse counseling, psychiatry, optometry, and pharmacy.
Indian preference will be given to qualified applicants in accordance with the Indian Preference Act.
Key words:
Information Systems Technician, Help Desk Support, IT Support, IT Technician, VoIP Telephone system, Local Area Network (LAN), RPMS, Electronic Medical Record, EMR, Electronic Health Record, EHR, MoonWalk, Dentrix, e-ClinicalWorks, ECW, CliniView, ScriptPro, Spiceworks Recommended Skills Active Directory Group Apple Ios Computer Maintenance Databases Hardworking And Dedicated Health Care Estimated Salary: $20 to $28 per hour based on qualifications.
This is your opportunity to join a passionate culture of people focused on providing high quality care to American Indians and low-income members of our communities.
Our clinics offer a fantastic work-life balance and phenomenal benefits.
Our Information System Technicians bring enthusiasm and an elevated work ethic as they're the GO-TO resource for employees regarding troubleshooting technical support requests.
Information System Technician Activities Include:
Main point of contact for the Help Desk 9000 line.
Creates and assigns work tickets via electronic ticketing system during service hours.
Utilizes technical expertise when troubleshooting, isolating, diagnosing and resolving common network problems within Local Area Network (LAN).
Analyzes and resolves technical problems for end users.
Create and administer Active Directory accounts and agency email (create/delete accounts, troubleshoot and train).
Administers VoIP phone system (password resets, voicemail boxes, phone builds).
Orders new phone lines and repairs to existing lines as needed.
Prepares, presents and/or coordinates computer, network and applications training for staff and also for new hires in small group sessions.
Conduct Information Security Awareness Training with the Chapa-De workforce, and also for new hires small group sessions.
Experience and Skills
Qualifications:
oAA degree or 2 years of experience, preferably in healthcareoKnowledge of Windows Server, Windows 7 & 10, Microsoft Office Solutions, Active Directory, Apple iOS, VM Ware and HyperVoExperience with SolarWinds / NCentral toolsoKnowledge of computer maintenance, software support, network design, cabling, database management, technical writing documentation, HIPAAJob BenefitsBenefit Highlights:
oEmployer-paid Health Insurance (medical, dental and vision):
100% for employee and 80% for dependents.
o17 days PTO per yearo10 Paid HolidaysoRetirement PlanAbout Us:
Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals by providing convenient access to high quality, compassionate care.
We have multidisciplinary health care teams that provide a broad spectrum of services including adult and pediatric primary care, nutrition and health education, women's health services, dental care, orthodontia, mental health and substance abuse counseling, psychiatry, optometry, and pharmacy.
Indian preference will be given to qualified applicants in accordance with the Indian Preference Act.
Key words:
Information Systems Technician, Help Desk Support, IT Support, IT Technician, VoIP Telephone system, Local Area Network (LAN), RPMS, Electronic Medical Record, EMR, Electronic Health Record, EHR, MoonWalk, Dentrix, e-ClinicalWorks, ECW, CliniView, ScriptPro, Spiceworks Recommended Skills Active Directory Group Apple Ios Computer Maintenance Databases Hardworking And Dedicated Health Care Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
