Shelter Support Staff
The Gathering Inn The Gathering Inn Auburn, CA Auburn, CA Full-time Full-time Estimated:
$35.
5K - $45K a year Estimated:
$35.
5K - $45K a year 8 days ago 8 days ago 8 days ago The Gathering Inn is a versatile agency with multiple sites serving more than 200 homeless individuals, including men, women, and children, on a daily basis.
We have various locations spread across Placer County and have recently launched a new initiative in Sacramento County.
The Gathering Inn, through its comprehensive array of services and collaboration in the community, provides cost-effective and outcome-oriented services for people experiencing homelessness.
Come join a dedicated group of individuals making a real difference! As a Shelter Support Staff member you will play a vital role in providing support and ensuring a quality service to all guests of the organization in a compassionate and professional manner.
Objectives include supportive interaction with guests and co-workers, assessment of guests' needs, and performance of all work duties as required.
ESSENTIAL DUTIES AND
Responsibilities:
Uphold the Mission, Vision and Values of The Gathering Inn and maintain a guest-first mentality at all times.
Ensure the smooth operation of the low barrier shelter, including intake procedures, bed assignments, and maintaining a safe, secure, and clean environment for residents.
Respond to emergencies, mental health crises, or other critical incidents within the shelter.
Coordinate with emergency services and provide immediate support and assistance to ensure the safety and well-being of the guests and co-workers.
Supervise guest activities and respond to all guest questions and concerns.
Model positive, professional behavior for guests, including appearance and communication.
Address any behavioral concerns that create disharmony, are against policy, or pose a safety risk in a calm, non-threatening manner.
Must employ a range of de-escalation techniques to defuse tense situations, reduce aggression, and prevent escalation of conflicts.
Maintain accurate and up-to-date records of guest's interactions, services provided, incidents, and other required documentation in a timely, consistent manner.
Document and notify management of guest concerns, potential workflow problems and/or any exceptions to policy that can impact program security.
Work collaboratively with shelter staff, volunteers, and external service providers to ensure effective communication, coordination of services, and a holistic approach to supporting guests.
Performs facility maintenance and cleaning.
(stocking pantry, sanitation, toilets, moving furniture/tents, vehicle checklist, etc.
) May be required to transport guests and/or belongings in large passenger van.
Willingness to work outdoors in various weather conditions, including extreme temperatures, rain, or snow.
QUALIFICATIONS/SKILLS:
High school diploma or equivalent.
Knowledge of homelessness, poverty, mental health, substance abuse, and trauma.
Ability to work effectively with diverse populations and individuals facing multiple barriers.
Flexibility and adaptability to work in a dynamic and unpredictable environment.
Basic computer skills for documentation and record-keeping purposes.
Strong active listening and communication skills.
Ability to remain calm and composed in high-pressure situations.
Job Type:
Full-time Pay:
$21.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Holidays Overnight shift Overtime Weekends as needed Application Question(s):
Are you looking for Part-time or Full-time work? License/Certification:
California Drivers License (Required) Shift availability:
Night Shift (Required) Overnight Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$35.
5K - $45K a year Estimated:
$35.
5K - $45K a year 8 days ago 8 days ago 8 days ago The Gathering Inn is a versatile agency with multiple sites serving more than 200 homeless individuals, including men, women, and children, on a daily basis.
We have various locations spread across Placer County and have recently launched a new initiative in Sacramento County.
The Gathering Inn, through its comprehensive array of services and collaboration in the community, provides cost-effective and outcome-oriented services for people experiencing homelessness.
Come join a dedicated group of individuals making a real difference! As a Shelter Support Staff member you will play a vital role in providing support and ensuring a quality service to all guests of the organization in a compassionate and professional manner.
Objectives include supportive interaction with guests and co-workers, assessment of guests' needs, and performance of all work duties as required.
ESSENTIAL DUTIES AND
Responsibilities:
Uphold the Mission, Vision and Values of The Gathering Inn and maintain a guest-first mentality at all times.
Ensure the smooth operation of the low barrier shelter, including intake procedures, bed assignments, and maintaining a safe, secure, and clean environment for residents.
Respond to emergencies, mental health crises, or other critical incidents within the shelter.
Coordinate with emergency services and provide immediate support and assistance to ensure the safety and well-being of the guests and co-workers.
Supervise guest activities and respond to all guest questions and concerns.
Model positive, professional behavior for guests, including appearance and communication.
Address any behavioral concerns that create disharmony, are against policy, or pose a safety risk in a calm, non-threatening manner.
Must employ a range of de-escalation techniques to defuse tense situations, reduce aggression, and prevent escalation of conflicts.
Maintain accurate and up-to-date records of guest's interactions, services provided, incidents, and other required documentation in a timely, consistent manner.
Document and notify management of guest concerns, potential workflow problems and/or any exceptions to policy that can impact program security.
Work collaboratively with shelter staff, volunteers, and external service providers to ensure effective communication, coordination of services, and a holistic approach to supporting guests.
Performs facility maintenance and cleaning.
(stocking pantry, sanitation, toilets, moving furniture/tents, vehicle checklist, etc.
) May be required to transport guests and/or belongings in large passenger van.
Willingness to work outdoors in various weather conditions, including extreme temperatures, rain, or snow.
QUALIFICATIONS/SKILLS:
High school diploma or equivalent.
Knowledge of homelessness, poverty, mental health, substance abuse, and trauma.
Ability to work effectively with diverse populations and individuals facing multiple barriers.
Flexibility and adaptability to work in a dynamic and unpredictable environment.
Basic computer skills for documentation and record-keeping purposes.
Strong active listening and communication skills.
Ability to remain calm and composed in high-pressure situations.
Job Type:
Full-time Pay:
$21.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Holidays Overnight shift Overtime Weekends as needed Application Question(s):
Are you looking for Part-time or Full-time work? License/Certification:
California Drivers License (Required) Shift availability:
Night Shift (Required) Overnight Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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